Metrics & KPIs

Customer Acquisition Cost (CAC)

Also known as: CAC, Acquisition Cost, Cost Per Acquisition, CPA

The total cost to acquire one new customer, including all marketing spend, creator fees, and product costs. CAC is critical for Amazon sellers evaluating influencer ROI—campaigns are profitable only when CAC is lower than customer lifetime value or per-order profit margin.

What is Customer Acquisition Cost (CAC)?

The total cost to acquire one new customer, including all marketing spend, creator fees, and product costs. CAC is critical for Amazon sellers evaluating influencer ROI—campaigns are profitable only when CAC is lower than customer lifetime value or per-order profit margin.

Understanding Customer Acquisition Cost (CAC) is essential for Amazon sellers looking to leverage influencer marketing effectively. This concept plays a crucial role in how brands connect with creators and measure the success of their partnerships.

In the context of Amazon seller marketing, customer acquisition cost (cac) helps businesses make informed decisions about creator partnerships and campaign strategies.

Why Customer Acquisition Cost (CAC) Matters for Amazon Sellers

Customer Acquisition Cost (CAC) is one of the key metrics for evaluating influencer marketing success. Without tracking this properly, you're essentially flying blind with your marketing budget.

For Amazon sellers, customer acquisition cost (cac) directly correlates with the return on your influencer investments. Understanding this metric helps you optimize campaigns and focus on what actually drives sales.

How Customer Acquisition Cost (CAC) Works

Customer Acquisition Cost (CAC) is calculated using specific data points from your campaigns.

To measure this effectively:

  1. 1.Data Collection: Gather the necessary metrics from your campaigns
  2. 2.Calculation: Apply the appropriate formula
  3. 3.Benchmarking: Compare against industry standards
  4. 4.Analysis: Identify patterns and opportunities
  5. 5.Action: Use insights to optimize future campaigns

Formula & Calculation

CAC = Total Campaign Cost / Number of New Customers Acquired. Example: $5,000 campaign / 100 new customers = $50 CAC. Profitable if: CAC < Customer LTV (or CAC < Profit per Order for one-time purchases).

Real-World Example

Example in Action
An influencer campaign costs $3,000 total (creator fee + products). Amazon Attribution shows 75 purchases from new customers. CAC = $3,000 / 75 = $40. If average order profit is $25, the campaign loses $15 per customer. But if 30% become repeat buyers with $100 LTV, the campaign is profitable.

Best Practices

  • Track customer acquisition cost (cac) consistently across all campaigns
  • Establish benchmarks before launching new partnerships
  • Compare performance across different creator types and platforms
  • Use data to inform budget allocation decisions
  • Review metrics regularly and adjust strategy as needed

Common Mistakes to Avoid

  • Not tracking customer acquisition cost (cac) from the start of campaigns
  • Comparing metrics without context or benchmarks
  • Making decisions based on incomplete data

Frequently Asked Questions

Common questions about customer acquisition cost (cac) in influencer marketing

Related Terms

Explore concepts related to Customer Acquisition Cost (CAC)

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Customer Acquisition Cost (CAC): Definition & Guide for Amazon Sellers | Spreesy Glossary | Spreesy